Medloop’s Integrated COVID Vaccine Manager (ICVM)
Medloop can help you deliver your COVID-19 vaccination clinics without compromising other patient services or hiring additional staff.
Learn about our NHS Digital assured COVID-19 appointment booking manager for GPs, PCNs and CCGs.

Medloop’s integrated COVID Vaccine Manager (ICVM)
The ICVM is a COVID-19 vaccine appointment booking and outreach solution which enables healthcare providers to upload and invite patients (via SMS) to book their vaccination appointments.
Medloop’s ICVM goes beyond a simple text service: we provide dedicated administrative support to reach your elderly and vulnerable patient groups.
How is Medloop different?

More than an SMS: We provide guidance & support
Diverse, ageing patient groups, particularly those eligible for the vaccine, requires variety in communication, not just an SMS service. The Medloop team contacts your patients directly via phone, letter or email to complete surveys and book appointments.

Intelligent patient outreach & identification
We've thought through the end-to-end long term challenges such as collecting consent, input patient declines straight into EMIS, and intelligent searches to find and assist your eligible patients.

Plan staff allocation & reduce vaccine waste
We help you manage the dual challenges of limiting vaccine wastage and plan your workforce needs by determining which patients are most likely to attend appointments.

Contact us for a demo or view our profile on the NHS buying catalogue
ICVM features
Patient list creation and notification
- Create lists of eligible patients and send notification in batches or select groups
- Collects Patient’s consent and inform patient on the vaccine process
Scheduling and Apt Management
- SMS patients to book 15 minute slots for both appointments
- Automated reminders 24 hours before appointments
- Outbound telephone appointment booking to reach patients unresponsive to SMS
Record integration and Follow-Up
- Record completed appointments
- Maintain appointment logs and extraction capabilities for Practice needs
- Integration to the primary care system
For patients not comfortable with booking via SMS or smartphone, Medloop’s team offer an outreach service to maximise patient uptake and limit vaccine wastage.
Our system also includes multiple site options, with accessibility details to ensure attendees can easily access the site and communicate effectively with your staff.

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